Questions,answered.
The things we get asked most about the foam, the guides and your order.
This takes longer than most people expect, and that is normal. Most people who respond see first signs from around 3 months of consistent use, becoming more prominent between months 4 and 6. Some need longer. If nothing has changed after 6 months, speak to a doctor about other options.
Yes. The same 5% Minoxidil foam is used by both, with one difference: the recommended frequency. Men apply it twice a day, women once a day. Everything else about the routine is the same.
Half a capful, massaged into a dry scalp with your fingertips, on the area where thinning has been noticed. Wash your hands afterwards.
Men should apply it twice a day for best results. Women should apply it once a day. Using more than directed will not speed anything up and raises the chance of irritation. Always check the Drug Facts panel on your carton.
Yes, and it catches people off guard. A short shed phase in roughly weeks 2 to 8 is expected and well documented. Older miniaturised hairs are pushed out as new ones cycle in. It is not a sign the foam is failing. Stay with the routine.
Our foam is formulated carefully, with safety and scalp tolerance front of mind, and the supporting ingredients are chosen to sit gently alongside the active.
That said, 5% Minoxidil is an active drug ingredient and reactions are possible. The common ones are short-term shedding, scalp dryness and mild itching. Less commonly, facial hair growth or lightheadedness. If you are at all concerned, do a small patch test on your forearm or a discreet area of the scalp before starting a full routine.
Stop using the foam and speak to a doctor if irritation persists or anything concerns you. Read the full Drug Facts panel before you start.
The hair you gained through treatment will gradually shed, typically within 3 to 6 months, and you return to roughly where you would have been. This is not a flaw in the product, it is how the mechanism works. Minoxidil maintains the conditions that support growth. Remove it and the follicles revert.
Both are common. Minoxidil is routinely used with finasteride, as they work on different parts of the problem. After a transplant, topical minoxidil is usually introduced from around 1 month post-surgery, once the scalp has fully healed. Your surgeon sets that timing, not us, so follow the guidance you were given.
The Pre-Operation guide covers the weeks before surgery: what to stop, what to start, what to ask your clinic, and how to set up your recovery. The Post-Operation guide covers day 1 through month 12. The bundle carries both for less than buying them separately.
No, they are digital. Your download link arrives immediately after purchase, so there is nothing to ship and nothing to wait for.
A private video call with our founder, who has been through a transplant and the recovery that follows. You bring your situation and you work through it together. No script and no slide deck. It is not medical advice and it does not replace your clinic.
Orders are processed within 1 to 2 business days. After that, delivery in the United States usually takes 2 to 6 business days.
Yes, to select countries. International delivery usually takes 7 to 21 business days, and availability depends on local rules for importing minoxidil products.
Any customs duties, taxes or import fees are the buyer's responsibility. We cannot predict or control those charges, and they are separate from what you pay us at checkout.
Every order ships tracked. Once it leaves our fulfilment centre you will get a confirmation email with your tracking number. Tracking can take up to 48 hours to start updating, so give it a day before worrying.
If tracking has stalled well past the estimate, email support@postgrafts.com and we will chase it. Please double check your address at checkout, as we cannot recover parcels sent to an incorrect or incomplete address.
Choose monthly, 3-month or 6-month delivery. Every plan is the same price per bottle and works out lower than buying one-off. Pause, skip or cancel any time from your account. No phone calls and no fees.
We are sorry it has not worked out. Most people who respond see growth after around 3 months of consistent use, so reaching that point with no change can point to an underlying cause worth discussing with a doctor.
We would rather help than leave you out of pocket. Our 90-Day Routine Guarantee entitles you to a refund if you have used the foam consistently for 90 days without results.
You will need dated progress photos taken at the start and around days 30, 60 and 90, so start photographing from day one. Any unopened bottles come back to us before the refund is issued. Full details are on our refunds page.
Yes, within 30 days of your order date, as long as it is sealed. Contact us first, because returns without prior approval are not accepted. See our refunds page for the details.
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